Archive for the ‘crisis communication’ Category

Is “Just Enough” Good Enough?

It may not be national news but for some allergy sufferers, it’s huge news.  Last November, the Chicago Tribune did another investigative report similar to one from several years ago during the height of the stories about lead paint on children’s toys. This time, the testing and subsequent report was on various food products labeled [...]

Lesson Learned?

In October, the Federal Reserved saved American International Group Inc. (AIG) from bankruptcy by lending them $85 billion dollars. After receiving the emergency bailout money, AIG proceeded to host an executive retreat at the ritzy St. Regis Monarch Beach resort in Dana Point, California and an executive hunting trip in England. Once word was out about [...]

Where’s superman when you need him?

According to an article in the Chicago Tribune online, “A Lake County woman who won a date with a man a radio station called a “great” catch is suing the station for promoting the man, who had a criminal history and allegedly sexually assaulted her on the date she won.”

Baby Doll Disaster

A little baby doll causes an uproar in Oklahoma and Pennsylvania and now the nation, allegedly spewing “Islam is the light” in addition to gargling and cooing. FOXNews made the story public with video of outraged locals and the innocent baby face speaking into the camera, officially creating a Fisher-Price PR crisis. Listen to the [...]

Keep your government out of my beer glass

As this is my first year here in Chicago, i have grown accostom to some things that are unique to my new hometown.  The El is always going to be under construction, 70 degrees is considered bikini weather, and Cubs fans just might have a drinking problem.  Now before you burn my apartment down, i [...]

Spin to build trust? No thanks.

When Metrolink spokeswoman Denise Tyrell admitted that, indeed, a Metrolink engineer might be at fault for a Sept. 12 head-on crash, I was amazed at her openness and honesty in a time of tragedy. After a little thought, there is one tiny word wrong with her statement: the word might.

Where Is Communication Inside A Bankruptcy Filing?

What a shame that Lehman Brothers employees found out the bankruptcy protection filing through the media.  The New York Times earlier this week reported that, while Dick Fuld tried to the very last minute to save the company, he ended up issuing a news release at 12:30 on Monday morning announcing the filing.
Where is his [...]